Arris cable modem can be wired or wireless as per your need. It provides you the best Wi-Fi experience with faster download speeds, negligible buffering of videos and enhanced security features. Arris also requires reset like any other router. Factory reset of Arris router removes the network information and restores the modem to its original settings and makes it easy to operate on a new network. Here we are discussing some easy methods to reset Arris router.
Reset Power cycle
See the below steps for resetting Arris modem through a power cycle:
- Unplug the modem from power.
- Unplug the Ethernet cable.
- Wait for one to two minutes till all the power from the modem drains out.
- Now plug in the power cord and Ethernet cable back to their respective ports.
- Wait for a minute till the modem reboots and connects to the network.
- When the modem becomes active, the lights on the modem indicating power and internet will let you know.
- Now check the internet on your computer to make sure that everything is working properly.
- If your net is still not working properly, press the recessed pinhole on the back of the modem with the help of a paperclip. Release it after a second.
- This will make a second reset and modem operations will be restored.
Factory Reset Arris modem
To reset Arris router to its original factory settings, press the pinhole on the back of your modem with a paperclip. Press it for full ten seconds to run a full factory reset. Now set up the network again or choose a new network. You can start fresh now after erasing the current network settings.
Reset Arris Router using router web interface
- Log in to your Arris router.
- Go to Security or Utilities depending on your model.
- Click the on option to factory reset the device to default settings.
- Now wait for a minute to complete the reset process.
If you have tried all the above methods and still facing a problem then go for hardware troubleshooting. There may a hardware issue or a disconnection because of power source or internet connectivity. Check your power and ether-net cord and see if there is any damage or a loose connection. Plug the power again and make sure it has a proper power supply. If necessary, replace the ether-net cord also. If you find that all the connections are working normally, then probably the router is having an internal hardware failure.
Also check the warranty or the repair policy for your product. Your modem will be fixed or replaced according to the policy. If this option is also not suitable to you, buy a new modem.