Many times, you face issues with Spotify and Spotify web player not working is one of them. You can try various methods discussed below to enjoy your Spotify again.
Check your internet connection
Low internet speed or improper internet connection is the main cause sometimes for this error. Check out if other websites are working or not. If not fix your internet problem.
Clear cache and Flush DNS
If you are able to launch your Spotify web player and its other features are also working fine then there may be a problem in the DNS cache. Try to flush the DNS cache to refresh your PCs DNS. Windows 10 users have to hit “Win +R” and enter “ipconfig/flushdns”.
Mac users can use below steps:
- Click on Launchpad of your dock. Click on Terminal.
- Type this command and press enter-“sudo dscacheutil -flushcache; sudo killall -HUP mDNSResponder;”
- Enter the admin password.
- Your Mac will flush DNS now.
Turn off the ad blockers and whitelist Spotify
Ad-blocking add-ons interfere with the Spotify web player even if you have Spotify premium. Go to the add-ons menu of your browser and turn them off. If you are a user of uBlock Origin, you can whitelist whole domains.
- Just click on uBlock Origin icon from the toolbar.
- Click on the fourth icon on the right under the enable/disable button to open the dashboard.
- Go to the whitelist tab.
- Go to the list of websites and start typing. Enter the Spotify’s address.
- Click on Apply changes.
- Close all the windows and restart your browser.
- Now check if the issue is fixed or not.
Clearing browser cache and cookies
Cookies and cache remember your important login and other information and help you when you again visit that site. When the information is misremembered, you face the issues like Spotify web player not working. Clearing cookies and cache solves the issue and your Spotify starts working again properly.
Steps to clear cookies and cache on Chrome
- Go to the menu denoted by three dots in the right-hand corner of the toolbar.
- Go to more tools and look for a smaller sub menu. Click on “clear browsing data”.
- Select the time range 24 hours from the drop-down menu. Untick browsing history if you want to keep it safe.
- Click on Clear data and restart Chrome.
Steps to clear cache and cookies on Firefox:
- Go to the menu displayed by three vertical lines from the rightmost corner of the toolbar.
- Navigate to Library and then history.
- Go to Clear recent history. Select the time range you want to clear.
- Tick cookies and cache and click on Clear now.
- Now restart your browser.
- Check Spotify now, it should be working properly.
Steps to clear only Spotify cookies:
- Go to options then Privacy & Security and then Cookies and Site Data.
- Click on Manage data and type Spotify in the search bar.
- Cookies generated by the music service will appear here.
- Click on Remove all shown.
- Restart Firefox and again try to open Spotify.
Update or change your browser
Spotify’s web browser is no longer working on Safari. Switch to other browsers like Chrome, Firefox or Opera. If you are already using these browsers and still facing the issue, update your browser. If you are using Chrome, go to the three dotted menu button and select “Update Google Chrome”. Firefox users can go to the menu and click Help followed by About Firefox.
Once update is completed, restart your browser and check Spotify.
Use the device list to fix Spotify web player
If the above methods are not working, fixing the Spotify web player via the device list is another solution. Player gets confused on where it should play your song, when multiple devices are connected to the Spotify account. Therefore, when you click on songs, nothing gets played.
To fix it, click on the device list from the left of the volume button and click on Web player.
Open Spotify on another device.
Close the web player and open Spotify on another device. You can download android app for your Smartphone.
One or the other from above methods will fix the issue of Spotify web player not working.